Free Shipping On orders over 85$

FREE SHIPPING orders over 85$

International Shipping

Express Post Shipping – Orders are typically delivered within 5-7 business days. (business days do NOT include weekends or holidays).

EMS Express Service – Orders are typically delivered within 3-5 bussiness days (business days do NOT include weekends or holidays) for most countries worldwide.

For more distant countries the shipping time is 7-15 days. (Australia, New Zealand, Taiwan)

All orders are despatched from Israel, using Israel Express Post or EMS Express Service.

FREE Express Post shipping – Orders over 85$

Express Post shipping 17.25$ – Orders less than 85$

EMS Express Shipping – 35$ 3-5 business days.

All International orders are despatched from Israel, using Express Post International and DHL Express with the flat rate prices listed below. Track and Trace is available to most countries and a signature is required for all deliveries. We do not provide shipping to International PO Boxes.

Camilla D’amore Cosmetics ships to most countries worldwide via Express Post International or EMS Express for all International packages.

Delivery times go into effect the day after you place your order.

Please expect a delay in shipping during peak periods including launches and promotions. Thank you for your patience.

Tracking Orders – When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link.

All prices in the site does not include shipping cost.

When you check out, you will be presented with an order total that includes shipping costs but doesn’t include duties and taxes, payable directly to you.

All orders, placed after noon EST will be processed the following business day regardless of the shipping method. Please allow up to 3 business days for your order to ship.

We will do our best to get your products to you at your earliest convenience, if your order has not reached you within 7 days of processing or delayed for whatever reason, please email shop@camilla-damore-cosmetics.com with the subject line: ORDER NOT RECEIVED. Please include your order number so we can assist you.

Please expect a delay in shipping during peak periods including launches and promotions. Thank you for your patience.

17.25$ charge for all international orders. (FREE over 85$).

We offer free standard shipping on international orders over $85.00 before taxes. Please note this does not include any taxes, duties or fees applied to your shipment.

When you check out, you will be presented with an order total that includes shipping costs but doesn’t include duties and taxes, payable directly to you.

We will do our best to get your products to you at your earliest convenience, if your international order has not reached you within 14 days of processing or delayed for any reason, (however your package may be delayed by customs, or may simply be missing a scan) please contact us at: shop@Camilladamore-cosmetics.com with the subject line: ORDER NOT RECEIVED. Please include your order number so we can assist you.

Note: Delays can occur in transit or holds at the local customs office for an order to be delivered. Your order may be a non-trackable.

We also recommend visiting the website for your local post office for delays specific to your city!

Please note: Camilla D’amore cosmetics is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Local Post Office to the local carrier in your country.

Order Cancellation

We aim to ship your order as soon as possible, please note the following:

Before Return Shipping In case you are eligible for return, you should email us  first, shop@Camilladamore-cosmetics.com before shipping the order to us, in order to get the specific instructions and location for return.

Camilla D’amore Cosmetics doesn’t accept canceled orders. Once your order has been submitted, it is immediately sent to our Distribution Center to begin processing and expedite order delivery. Since the order process moves very quickly, we are unable to make any cancellations or changes to submitted orders. Please review your order very carefully before submitting it.

Returns & refunds

If any item in a customer’s order is missing, incorrect, or damaged during shipping, you must report it within 24-48 hours to our support center, Camilla D’amore Cosmetics will replace it with the same product that was originally purchased at no cost to the customer, However, you will have the right to return the damage products within 14 days after you had signing received. In this instance please contact us at shop@Camilladamore-cosmetics.com.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to our fulfillment center for review. The address will be provided you by our customer service department.

If you are shipping an item over $85, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days.

PLEASE NOTICE: The product will be returned in original and closed packaging only.

Refund amounts for merchandise will be credited to you in the same currency as your original order. Original shipping fees, duties, and taxes are not refunded.

  1. Products like lipsticks cannot be returned because it is an intimate product and cannot be re-marketed.
  2. Please note we do not provide return labels. The shipping cost on returned items is at the customer’s expense.
  3. Refunds are issued within 5-7 business days after receipt of the return package.
  4. We do not accept exchanges.
  5. The customer is responsible for the return shipping and handling fees.